Common questions

Honest answers about AI visibility

The questions businesses ask most — answered in plain language, without the hype. Where a competitor would overclaim, we say the true thing.

What does VizyReport actually measure?

We run fixed customer-style questions across AI engines and record whether your business appears — not a hidden score, a real trend.

Is this just SEO with a new name?

Partly yes, and we'd rather say so than pretend otherwise. Here's what's genuinely new and what isn't.

Why does my own ChatGPT test give a different answer than my report?

AI answers aren't fixed. Your one-off test is a single roll of the dice; our report is the average of several, measured the same way each time.

Do your probes use the same ChatGPT my customers use?

Not identically — and we won't claim they do. We give you a stable benchmark, not a screenshot of what one customer sees on one day.

How is my score calculated?

Mostly from how often you appear when we run your category questions across the engines. We recently rebalanced it — and we explain why.

What's the difference between a mention and a citation?

A mention is when the AI names you. A citation is when it uses your content as a source. You can have one without the other.

Will adding schema markup get me cited by AI?

Mostly no — and this is one where a lot of tools will tell you yes. Schema is good hygiene; it isn't the lever that makes AI recommend you.

Do I need an llms.txt file?

No. Google explicitly lists llms.txt among the things site owners can ignore. We detect it but deliberately don't score it.

My business info is wrong in AI answers. Why, and what fixes it?

Usually inconsistent facts spread across the web. The fix isn't markup — it's making the same accurate information appear everywhere that matters.

How long after I fix something will AI answers change?

Longer than most people hope. Weeks, sometimes longer — because what has to change first are the sources AI draws from, not your own site.

Can you guarantee ChatGPT will recommend my business?

No, and no legitimate tool can. The engines are non-deterministic. We show you where you stand and which gaps are most likely holding you back.

Why does location change what AI says about me?

Because local questions get local answers. AI engines draw on map data and local listings — your Google Business Profile matters more than most people realize.

What should I actually work on to improve?

The unglamorous list: accurate facts everywhere, crawlable site, genuine content, strong GBP and reviews, independent corroboration. Notice what's not on it.

See where you actually stand

Run a free scan across ChatGPT, Gemini, Claude, and Perplexity. Find out if AI recommends your business — no credit card, takes about a minute.

Check my AI visibility — free →